Privacy policy

Last Updated: 7 February 2025

This Privacy Policy describes how chalkcopywriting.com (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit the Site, subscribe to our newsletter, use our services, or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

HOW WE USE AND COLLECT YOUR PERSONAL INFORMATION

This Site is hosted by Squarespace. Squarespace collects personal data when you visit this Site, including:

  • Information about your browser, network and device.

  • Web pages you visited prior to coming to this website.

  • Web pages you view while on this website

  • Your IP address.

This information may also include details about your use of this website, including:

  • Clicks.

  • Internal links.

  • Pages visited.

  • Scrolling.

  • Searches.

  • Timestamps.

Squarespace needs the data to run this Site and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form.

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

WHAT PERSONAL INFORMATION WE COLLECT

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Directly from you

Information you directly submit to us through our Site may include:

  • Basic contact details, including your name, phone number, and email.

  • Customer support information, including the information you choose to include in communications with us, for example, when sending a message through the contact form. 

When you submit information to this Site via the webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so they can provide website services to us.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how visitors interact with our site and allow us to improve its performance. By using our Site, you consent to the use of cookies in accordance with our Cookie Policy. You can manage or disable cookies through your browser settings. These cookies and similar technologies are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. 

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

For form block submissions

When you submit information to this Site via webform, we collect the data requested in the webform in order to track and respond to your message/enquiry. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Google Drive for storage.

We may collect information like your:

  • Details relating to your enquiry/subscription

  • Email address

  • Name

  • Phone number

Analytics

This Site is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

This information may also include details about your use of this Site, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity. Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Marketing emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf. We also share this information with Google Drive for storage.

Fonts

This Site serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device.

  • Information about this site and the page you’re viewing on it.

  • Your IP address.

Scheduling

When you schedule an appointment by booking on this Site, we collect personal information from you to complete the booking. We may collect information like your:

  • Name.

  • Email address.

  • Phone number.

  • Details relating to your appointment (for example, who referred you).

  • Files you uploaded.

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us. 


Third-Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services.

  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

Security of your data

We take appropriate measures to safeguard your personal data from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your data.

HOW WE USE YOUR PERSONAL INFORMATION

  • Providing Services. We use your personal information to provide you with the Services in order to perform our contract with you.

  • Marketing and Advertising. We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

  • Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.   

HOW WE DISCLOSE YOUR PERSONAL INFORMATION

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, data analytics, customer support and cloud storage).

  • With business partners to provide services and advertise to you. Our partners will use your information in accordance with their own privacy notices.

  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, completeness, or reliability of information or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

CHILDREN’S DATA

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age. In compliance with UK GDPR, if the Company discovers that it has collected personal information from anyone under the age of 13, that information will be deleted.

SECURITY AND RETENTION OF YOUR INFORMATION

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to access/know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.

  • Right to delete. You may have a right to request that we delete personal information we maintain about you.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

By continuing to use the Site, you agree to the terms of the updated privacy policy.

CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@chalkcopywriting.com